| JOB TITLE | CHIEF, PUBLIC AFFAIRS, PUBLIC WORKS
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| EXAM NUMBER | C1027A |
| FILING DATES | March 24, 2009 - April 09, 2009 |
| SALARY | $8,293.73
- $12,553.23
MONTHLY
This is a MAPP Range S12 position. The successful candidate may be appointed to any salary within the range depending on qualifications and experience. This position is subject to the provisions of the County's Management Appraisal and Performance Plan (MAPP).
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POSITION INFORMATION | The Chief, Public Affairs, Public Works, directs the planning, development, management, and implementation of a comprehensive communication, marketing, outreach, and community relations program for the Department of Public Works. |
ESSENTIAL JOB FUNCTIONS | The Chief, Public Affairs, Public Works, duties include, but are not limited to, the following:
Serves as the liaison between departmental executive management and the Board of Supervisors, various public and private agencies, community organizations and customers, the Chief Executive Office, and various County departments for the investigation and response to public relations and media-related issues, inquiries and complaints of a sensitive or controversial nature having potential for media coverage and community concern; facilitates and ensures timely, coordinated responses.
Serves as part of the director's executive management team to set strategic direction for public affairs and relations initiatives; formulates, develops, and implements public relations, media communications and community outreach strategies, initiatives, objectives and policies; maintains a proactive relationship with the Board of Supervisors, public and private entities, communications media, and provides a positive department image through the media and internet to enhance the department's service image.
Conducts administrative studies of the effectiveness of departmental public affairs and relations initiatives and recommends new and revised policies, procedures and systems designed to effect maximum efficiency, improve effectiveness of services and reduce administrative costs in the areas of community coordination, customer relations, education, outreach, and marketing strategies.
Directs and oversees committees on public affairs and relations initiatives and Board-related matters by determining, in collaboration with executive level staff, discussion topics and agenda items relating to evaluating the effectiveness of existing programs and strategies, and implementation of changes to meet needs and priorities.
Supervises the department's Public Information Office, which serves as the primary point of contact for media requests for information, including planning, directing, and overseeing the activities of the public relations staff engaged in the production, development, publication, and broadcast of information of department policies, services, and activities to the public and the community.
Oversees, designs, and coordinates the preparation of effective and timely news releases, newsletters, and other informational and promotional material concerning departmental activities related to interaction with the media. Oversees the development and maintenance of the department's internet presence to effectively communicate services, image, and identity. Oversees special event planning.
Staffs the department's Emergency Operations Center during activation following the occurrence of natural or other disaster; provides for contacts and immediate responsiveness to inquiries including receiving and assessing information, tailoring the message to the audience, cooperating with Board offices and Chief Executive Office, other governmental agency leaders, communications media, and others, and advising appropriate personnel.
Directs the preparation of written responses to inquiries, complaints, and suggestions relative to sensitive or controversial departmental programs incorporating the official management position and factual information obtained from knowledgeable administrative and technical personnel.
Schedules press conferences, news releases, and public service announcements.
Directs the development and implementation of the most effective and appropriate methods for communicating information to the public and stakeholders by the use of videos, e-mail, the internet, brochures, news releases, presentations, graphic displays, photos, fact sheets, directories, or other mediums.
Writes speeches and makes presentations to the media, community groups, and other agency representatives on information regarding Public Works issues, programs and activities.
Directs and oversees activities of outside consultants in the development and production of community liaison work and special media projects.
Negotiates partnerships and contractual agreements with private entities as well as other public agencies to implement community and outreach projects. |
| MINIMUM REQUIREMENTS |
Four years of highly responsible administrative experience performing functions related to the development, administration, and evaluation of comprehensive communication programs and communication strategies. Two years of experience must have been supervising administrative staff assigned to a public affairs division such as public relations, community affairs, media relations, or a similar division for a public, nonprofit or private agency at the minimum level of Community Information Officer*.
Physical Class: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Licenses: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential duties. Special Requirement Information: *A Community Information Officer in the service of the County of Los Angeles directs a section providing public information services or assists in the direction of a major public information program.
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DESIRABLE QUALIFICATIONS | Graduation from an accredited college or university with a bachelor's degree or higher.
Demonstrated ability in public and community relations including creating and coordinating community partnerships.
Significant relevant experience in media relations including the preparation of news releases, newsletters, and other informational and promotional material concerning programs and activities.
Demonstrated leadership and administrative experience in the management of a large complex organization, including directing or assisting in the management of departmental communications, strategic planning, community outreach, and public relations programs.
Demonstrated ability to work effectively with public and private officials, the media, public interest groups, and community organizations.
Leadership and management experience in promoting and managing change and/or strategic planning in carrying out the organization's vision, mission, and strategic goals.
Analytical and decision making ability to identify, evaluate, and solve current and impending administrative and operational problems using good judgment, creative/alternative means for solving problems of a complex nature in emergency and pressure situations.
Strong and effective oral and interpersonal communication skills dealing with public officials, other public agencies, legislative bodies, community groups, private and non-profit agencies, stakeholders, and the public. |
SPECIAL INFORMATION |
Shift: Any Shift
Upon appointment to positions in this class, candidates shall be subject to a background investigation, including a fingerprint search, as a condition of final appointment. An individual may be withheld from appointment, if he/she has a conviction record incompatible with the essential duties of the position which he/she has applied.
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VACANCY
INFORMATION |
The resulting eligible register for this examination will be used to fill a vacancy at the Department of Public Works. |
EXAMINATION CONTENT |
Each candidate's background will be evaluated on the basis of information provided on application and supplemental information form submitted at the time of filing to determine the level and scope of the candidate's preparation for this position. The candidates with the highest qualifications as determined by the screening process will be invited to the interview weighted 100%. The interview will assess breadth and depth of experience, personal fitness, and general knowledge and abilities to perform the duties of the position.Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. |
ELIGIBILITY
INFORMATION |
The names of candidates receiving a passing grade in the examination will be placed on the eligible register in order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. |
SUPPLEMENTAL INFORMATION | Additional Information may be found at: http://easier.co.la.ca.us/jobs/Supplemental/C1027A.doc |
| * * * * IMPORTANT INFORMATION * * * * |
| APPLICATION INFORMATION |
All applicants are required to submit a standard County of Los Angeles Employment Application and Supplemental Information form and have the option of filing either via hard copy submission -OR- via electronic submission (online). PLEASE SELECT ONLY ONE METHOD TO FILE YOUR APPLICATION. This examination will remain open until the needs of the service are met and is subject to closure at anytime.
Instructions for Filing Online: The standard County Employment Application and Supplemental Information form for this examination may be completed online and submitted electronically. Applications electronically received after 5:30 p.m., PST, on the last date of filing will not be accepted. Applicants who apply online MUST either upload required documents as attachments during application submission or fax a photocopy of the required documents to (626) 979-5440 within one (1) business day of filing online. Please send it attention Claudia Perez and include the exam number and exam title. TO APPLY ONLINE, CLICK ON THE LINK BELOW THE FILING ADDRESS:
Instructions for Hard Copy Submission: A standard County Employment Application is available at the filing location below or may be downloaded at: http://easier.co.la.ca.us/JobsInfo/empapp.pdf (Use this only if you are not filing online.) Applications for this position will be accepted Monday through Thursday ONLY, between 7:00 a.m. and 5:30 p.m. beginning Tuesday March 24, 2009. Please note this office is closed on Friday. Applications must be received, either in person or by mail, by 5:30 p.m., on the last day of filing, at the location indicated below.The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out the application completely and correctly to receive full credit for any related education, training, and job experience you include. A) In the space provided for education, include the names and addresses of schools attended, titles of courses completed, dates completed, and number of credits and/or certificates earned. B) For each job held, give the name and address of your employer, your job title, beginning and ending dates, description of work performed, and salary earned. All information supplied by applicants is subject to verification. Submit completed application and any required supplemental (if any) in person or by U.S. Mail to the following address: DEPARTMENT OF PUBLIC WORKS HUMAN RESOURCES DIVISION 900 South Fremont Avenue, Lobby Alhambra, CA 91803-1331 (626) 458-2141
On-Line Filing: To file On-Line,
https://easier.co.la.ca.us/easier/Applicant/applicant_logon.cfm?exid=1710.
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| DISABILITY ACCOMMODATIONS |
Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA coordinator at (626) 458-2136.
Contact the Coordinator of Personnel Services for Disabled Persons by calling (626) 458-2136.
Hearing impaired applicants with telephone teletype equipment may leave messages by calling (626) 282-7829
. The County will attempt to meet reasonable accommodation requests whenever possible.
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| AN EQUAL OPPORTUNITY EMPLOYER |
Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability.
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| CHILD SUPPORT COMPLIANCE |
Los Angeles County Child Support Compliance Program: In an effort to improve compliance with court-ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.
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VETERAN'S CREDIT |
VETERANS' PREFERENCE CREDIT of 10 points will be added to the final passing grade in any open competitive examination if you are an honorably discharged veteran who served in the Armed Forces of the United States:- During a declared war; or
- During the period April 28, 1952 through July 1, 1955; or
- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; or
- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded.
This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans' preference. If you are unable to provide any documentation at the time of filing, the 10 points will be withheld until such time as it is provided.
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| EMPLOYMENT ELIGIBILITY INFORMATION |
Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of: 1) identity and 2) U.S. employment eligibility.
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| RECORD OF CONVICTIONS |
A full disclosure of all convictions is required. Failure to disclose convictions will result in disqualification. Not all convictions constitute an automatic bar to employment. Factors such as your age at the time of the offense(s), and the recency of offense(s) will be taken into account, as well as the relationship between the offense(s) and the job(s) for which you apply. However, any applicant for County employment who has been convicted of workers' compensation fraud is automatically barred from employment with the County of Los Angeles (County Code Section 5.12.110). ANY CONVICTIONS OR COURT RECORDS WHICH ARE EXEMPTED BY A VALID COURT ORDER DO NOT HAVE TO BE INCLUDED.
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| SOCIAL SECURITY ACT OF 2004 |
Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov, or call toll free 1-800-772-1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.
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